Principles and standards that guide our decisions and actions and that protect your rights and information

• Mission, vision, and values

  What the CRA does, its vision and its values

• Taxpayer Bill of Rights

  Your rights as a taxpayer and what you can do if you believe the CRA has not respected your rights

• People first approach

  How the CRA is listening to Canadians, changing how we work and improving services

• Transparency

  How the CRA makes information, data, publications and reports available

• Security and privacy of your information

  How the CRA protects your information, how to protect your CRA account and recognize tax scams

• Service standards

  When you can expect us to complete your tax-related request or get back to you

• Affected by a disaster

  How to manage your tax affairs during or after a disaster

• Accessibility plan

  Policies, programs and services that help the CRA contribute to an accessible and barrier-free Canada

• Sustainable development

  How we manage our services in ways that are economically, environmentally and socially responsible

• Avoiding mistreatment by foreign entities

  How the CRA avoids actions that could result in mistreatment of individuals by foreign entities

• Procurement

  Policies the CRA follows for contracts, supply arrangements and standing offers

How the CRA is organized and who manages, oversees and advises the CRA

• Minister of National Revenue

  About the current Minister, who is accountable to Parliament for all the CRA's activities

• Office of the Taxpayers' Ombudsperson

  The office that conducts independent and objective examinations of CRA service-related complaints

• Commissioners

  About the current Commissioner and Deputy Commissioner, who are responsible for the day-to-day CRA activities

• Board of Management

  Team of 15 members who oversee the organization and management of the CRA

• Committees

  Advisory committees that give recommendations to the Minister of National Revenue and the CRA

How to get in touch with us to ask for information or update your information or send us feedback

• Contact us

  Find CRA phone numbers, mailing addresses, hours of service, phone wait times, processing times

• Sign in to a CRA account

  Sign in or register for My Account, My Business Account or Represent a Client with the CRA

• Submit service feedback

  Send complaints, compliments or suggestions on services provided by CRA

• Access to information and privacy

  How to request information from the CRA and how the CRA protects your privacy

• Forms and publications

  Forms, guides, tax packages, reports and other CRA publications

Information to help you understand your taxpayer rights and meet your tax-related obligations

• Compliance and enforcement

  How and what the CRA does to preserve the fairness and integrity of laws we administer

Sharing the latest information in our news releases, tax tips, reports and on our social media channels

• Newsroom

  News releases and statements, tax tips, publicized cases and convictions for tax evasion

• Reports

  Annual and corporate reports, reports on consultations, service, statistics and research

• Digital and social media channels

  Follow us on Instagram, Facebook, Twitter, LinkedIn, YouTube, podcasts

• ePayroll project

  A “tell-us-once” approach for businesses to report payroll information to government departments

Working at the CRA means being part of a diverse workforce and inclusive workplace

• Job opportunities and careers

  Job listings, recruitment events, how to apply, candidate assessments, pay rates

• Collective bargaining

  Current collective agreements and negotiation updates between the CRA and the bargaining units

You may be able to participate in research, volunteer at a tax clinic or host a tax clinic

• Public opinion research

  Current CRA public opinion research projects, surveys, focus groups and final published reports

• Volunteer at a free tax clinic

  How free tax clinics help people, roles and responsibilities of volunteers and how to register

• Host a free tax clinic

  How the program works and how to register your organization as a host

The CRA administers tax laws as well as various social and economic benefit and incentive programs

• Acts and Regulations

  Laws, tax conventions, tax treaties, regulatory plans, interpretation policies