Scams and fraud - CRA
Verify it's the CRA calling – Scams and fraud - CRA
On this page
What to expect when the CRA calls
Always be cautious when you receive a phone call from an unknown caller. When the CRA calls you, the employee will identify themselves by giving you their:
- Name
- Phone number to call back
Never call the phone number that was given to you unless you have verified it yourself with the CRA.
Steps to take before verifying a CRA callback number
-
Do not share your information
Since you do not know if it's really the CRA calling you, do not provide any personal information to the caller.
-
Get the caller's information
Ask for the caller's:
- Name
- Office name or location
- Phone number to call back
-
Tell the caller you will verify their information
Let the caller know you will verify their information before calling them back.
-
End the call
You can confirm it's really a CRA number by using the verify phone number tool.
Confirm a phone number is from the CRA
Do not verify the phone number during the call or rely on the number displayed on your caller ID.
End the call and verify the callback number using the tool below.
Verify a CRA phone number
Enter "1" and the 10 digit phone number you were given to call back.
This is a valid CRA phone number
1-833-995-2336
- Mon to Fri
- 6:30 am to 7 pm ET
- Sat
- Closed
- Sun
- Closed
- Public holidays
- Closed
This is a valid CRA phone number
833-995-2336
- Mon to Fri
- 6:30 am to 7 pm ET
- Sat
- Closed
- Sun
- Closed
- Public holidays
- Closed
This is a valid CRA phone number
1-800-959-8281
This is a valid CRA phone number
800-959-8281
This is a valid CRA phone number
1-800-387-1193
This is a valid CRA phone number
800-387-1193
This is a valid CRA phone number
1-800-959-5525
This is a valid CRA phone number
800-959-5525
This is a valid CRA phone number
1-800-265-2577
This is a valid CRA phone number
1-888-863-8657
This is a valid CRA phone number
888-863-8657
This is a valid CRA phone number
1-888-863-8662
This is a valid CRA phone number
888-863-8662
This is a valid CRA phone number
1-866-864-5823
This is a valid CRA phone number
866-864-5823
This is a valid CRA phone number
1-866-864-5841
This is a valid CRA phone number
1-866-864-5825
This is a valid CRA phone number
1-866-291-6346
This is a valid CRA phone number
1-877-477-5068
This is a valid CRA phone number
1-877-548-6016
This is a valid CRA phone number
1-800-463-4421
This is a valid CRA phone number
1-855-330-3305
This is a valid CRA phone number
1-866-474-8272
This is a valid CRA phone number
1-800-267-6999
This is a valid CRA phone number
1-800-959-1956
This is a valid CRA phone number
1-866-256-1147
This is a valid CRA phone number
1-800-715-8836
This is a valid CRA phone number
1-877-627-6645
This is a valid CRA phone number
1-800-959-2809
This is a valid CRA phone number
1-800-661-5991
This is a valid CRA phone number
1-888-556-5083
This is a valid CRA phone number
1-800-675-6184
This is a valid CRA phone number
1-800-448-0444
This is a valid CRA phone number
1-800-959-2803
This is a valid CRA phone number
1-833-566-5419
This is a valid CRA phone number
1-833-566-5419
This is a valid CRA phone number
1-833-566-5421
This is a valid CRA phone number
1-866-221-4063
This is a valid CRA phone number
1-855-587-2133
This is a valid CRA phone number
1-800-959-2256
This is a valid CRA phone number
1-866-971-4644
This is a valid CRA phone number
1-800-959-2038
This is a valid CRA phone number
1-800-448-0444
This is a valid CRA phone number
1-855-284-5946
This is a valid CRA phone number
1-855-452-8944
This is a valid CRA phone number
1-800-265-4841
This is a valid CRA phone number
1-800-267-2384
- Mon to Fri
- 9 am to 5 pm (local time)
- Sat and Sun
- Closed
- Public holidays
- Closed
This is a valid CRA phone number
1-800-267-3100
- Mon to Fri
- 8 am to 5 pm (ET)
- Sat and Sun
- Closed
- Public holidays
- Closed
This is a valid CRA phone number
1-800-665-0354
- Mon to Fri
- 8 am to 5 pm (local time)
- Sat
- 9 am to 5 pm (local time)
- Sun
- Closed
- Public holidays
- Closed
This is a valid CRA phone number
1-800-561-6393
- Mon to Fri
- 8 am to 5 pm (local time)
- Sat
- 9 am to 5 pm (local time)
- Sun
- Closed
- Public holidays
- Closed
This number may not be valid - call CRA to check it
This is not one of CRA's publicized phone numbers. This may be a CRA employee's direct internal phone number.
To check if an employee has tried to contact you, call the CRA:
- 1-800-959-8281 (individuals and trusts)
- 1-800-959-5525 (businesses)
You need to enter at least 10 digits for the phone number.
- Before you call
-
To confirm your identity, you'll need your:
- Social Insurance Number (SIN)
- full name and date of birth
- complete address
- assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account
If you're calling on behalf of someone else
If you are the friend or family member of someone who needs assistance applying over the phone and you are calling on their behalf, they must be present on the call to give their consent.
You will also be asked to verify your own identity when you call.
- Telephone number
- 1-800-715-8836 (opens up phone application)1-800-715-8836
- TTY number
-
If you use a teletypewriter:
1-800-665-0354 (opens up tty application) 1-800-665-0354
If you use an operator-assisted relay service, call:
1-800-715-8836 (opens up phone application)1-800-715-8836
- Hours
-
CRA's dental benefit line hours
| Date |
Hours |
| Monday to Friday |
8 am to 8 pm (local time) |
| Saturday |
9 am to 5 pm (local time) |
| Sunday |
Closed |
Closed on public holidays
- Before you call
-
To confirm your identity, you'll need your:
- Social Insurance Number (SIN)
- full name and date of birth
- complete address
- assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account
If you're calling on behalf of someone else
If you're calling on behalf of someone else, they must be present on the call to give their consent, or you must be authorized to call on their behalf.
For details: Authorize a representative
Still unsure if the CRA contacted you
There are times when the CRA will need to contact you. They may need to ask for additional or missing information, to discuss an amount you owe, or notify about an upcoming review.
Find the reasons why the CRA may contact you